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they say that they carried out responsible gambling check in a way of two emails asking if i was in control, i feel that it is not enough of a check. Posted : 28th November 2019 12:24 pm Was it a UK online casino with a UKGC licence number (they usually state them at the bottom of their website) and are you signed up to Gamstop with exactly the same details (name, address, DOB, email etc) as you signed into the online casino? If yes to both then you should report them to the Gambling Commission as complying with Gamstop registrations should be part of their licence agreement. You may not get your money back as you did make the decision to gamble yourself but the GC can take action to take their licence away if they persist in breaking the terms of it. Posted : 28th November 2019 1:45 pm and yes the same details but they say that they dont have to be with gamstop. im going to complain to the GC as soon as possible. Posted : 28th November 2019 5:06 pm Please let us know how you get on. There is a big button at the top of the GC website for making a complaint so hopefully not too difficult to do. Posted : 29th November 2019 10:01 am Well they replied with email saying that is is only best practice to sing up and not a necessity, they also say that they are a new casino, but they have been established since early 2018. Posted : 3rd December 2019 12:29 pm We are available 24 hours a day, every day of the year. The I's dotted and the T's crossed.

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To think where to begin....perhaps a little bit of context and reasoning behind the investigatory work and subsequent actions.So, I had been gambling online for a considerable number of years. Lost a hell of a lot of money and really had a big problem with it. I was in a bit of a mess and had some battles with online gambling companies and did some really silly things, like use different details to sign up and play. I had excluded my original details from every single operator out there and obviously used Gamstop as well.This all changed in October last year when I had a chance meeting with someone from the UKGC and had a great conversation about some of the issues I, and other players, had faced with online Gambling. We agreed that Gamstop wasn't a saviour for excluded players and was actually incredibly easy to get round. I then contacted a media outlet who had also been covering Gambling quite heavily in recent years and they had asked myself and a couple of other individuals if we would be willing to investigate from a players perspective some of the issues discussed. The UKGC had advised as well that they would be willing to look at anything that was provided as part of this.So, this was a 3 fold investigation.1. Gamstop - To check the cas best slots apps uk effectiveness of Gamstop and to see how easy it would be to get past this2. Exclusions - To check the effectiveness of exclusion systems in place with the operators to see who could detect duplicate accounts and who couldnt3. Verification - Not initially an area of concern, but as this investigation highlights, it was a massive part of things and would like to think some of the work provided to the UKGC helped make the recent changes possible.Please note, all opinions stated in this are my own, the recorded evidence against each operator is factual and can be backed up if required to any operator, body or third party.Method 1 - Correct Name, Correct Address, Correct Phone Number(match to Gamstop details), different date of birth and email address. Used in all cases attached.Method 2 - Incorrect Name - Correct Address, Correct Phone Number, different date of birth and same email address. Used on top of method 1 cases where bypassed at first stage.See the attached PDF document.An explanation -Green - Means excluded from opening any kind of account on registration.Orange - Able to open an account and deposit funds but later excluded after 72 hoursRed - Able to open account(s) and deposit well after 72 hours so can only assume that auto verified or not verified at all. Docs never requested.Purple - Able to open account but asked for docs, docs sent and still verified account with wrong date of birth despite ID clearly showing this.Special mentions to Kindred Group and William Hill. Not only able to open 1 or 2 accounts but at least 4 within the groups using both methods. Some on the list may also surprise some and others not so much.Key Points - This highlights that a majority of operators were doing the right things in terms of having appropriate exclusion systems and verification systems in place. Some though....well...for companies of the size they are really should hang their heads in shame.A special mention to Betway who fully verified an account even though ID provided didnt match the account details and then had the audacity to send an email from Senior Management when questioned saying "Betway think first about customer experience, even though the DOB and ID did not match we believed we were acting in the customers interest by removing the restriction on the account".Anyway, any comments, actions, anything else then please feel free to comment. All information has been provided to the third party and UKGC regardless and we have been working on post 7th of May as well in the past 2 weeks. To think where to begin....perhaps a little bit of context and reasoning behind the investigatory work and subsequent actions. So, I had been gambling online for a considerable number of years.

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Some though....well...for companies of the size they are really should hang their cas best online casino uk fast withdrawal heads in shame. A special mention to Betway who fully verified an account even though ID provided didnt match the account details and then had the audacity to send an email from Senior Management when questioned saying "Betway think first about customer experience, even though the DOB and ID did not match we believed we were acting in the customers interest by removing the restriction on the account". Anyway, any comments, actions, anything else then please feel free to comment. Good afternoon,I have deposit like a fool at one of the online casinos which “apparently “ do not accept players from UK.I deposited via credit card.What are my chances if i want to chargeback under section 75. As in my opinion my bank is also at fault for allowing these transactions from a CC which is not allowed in the uk.The merchant on my cc name is not the same as the casino probably to hide their true identity.Anyone who has done this previously?

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I have deposit like a fool at one of the online casinos which “apparently “ do not accept players from UK. What are my chances if i want to chargeback under section 75. As in my opinion my bank is also at fault for allowing these transactions from a CC which is not allowed in the uk. The merchant on my cc name is not the same as the casino probably to hide their true identity. Unless you never want to play for the rest of your life, I would advise steering clear of GamStop.I signed up on a complete whim a year ago when I was saving hard for a trip to New Zealand (it seemed a good idea at the time.

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Anyway, I signed up for a year, set a reminder in my calendar, and forgot all about it. I stupidly assumed that one year after I started the self-exclusion, it would automatically finish and I'd be back where I started. Nothing could have been further from the truth.On 9 November this year, my calendar reminder popped up on my screen. I decided to login to my 32Red account to have a go on my favourite slots. That's when it all started to go wrong. I had excluded my original details from every single operator out there and obviously used Gamstop as well.

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This all changed in October last year when I had a chance meeting with someone from the UKGC and had a great conversation about some of the issues I, and other players, had faced with online Gambling. The UKGC had advised as well that they would be willing to look at anything that was provided as part of this. So, this was a 3 fold investigation. Gamstop - To check the effectiveness of Gamstop and to see how easy it would be to get past this Exclusions - To check the effectiveness of exclusion systems in place with the operators to see who could detect duplicate accounts and who couldnt Verification - Not initially an area of concern, but as this investigation highlights, it was a massive part of things and would like to think some of the work provided to the UKGC helped make the recent changes possible. Please note, all opinions stated in this are my own, the recorded evidence against each operator is factual and can be backed up if required to any operator, body or third party.

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I had excluded my original details from every single operator out there and obviously used Gamstop as well. This all changed in October last year when I had a chance meeting with someone from the UKGC and had a great conversation about some of the issues I, and other players, had faced with online Gambling. The UKGC had advised as well that they would be willing to look at anything that was provided as part of this. So, this was a 3 fold investigation. Gamstop - To check the effectiveness of Gamstop and to see how easy it would be to get past this Exclusions - To check the effectiveness of exclusion systems in place with the operators to see who could detect duplicate accounts and who couldnt Verification - Not initially an area of concern, but as this investigation highlights, it was a massive part of things and would like to think some of the work provided to the UKGC helped make the recent changes possible.

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Please note, all opinions stated in this are my own, the recorded evidence against each operator is factual and can be backed up if required to any operator, body or third party. Method 1 - Correct Name, Correct Address, Correct Phone Number(match to Gamstop details), different date of birth and email address. Method 2 - Incorrect Name - Correct Address, Correct Phone Number, different date of birth and same email address. Used on top of method 1 cases where bypassed at first stage. Green - Means excluded from opening any kind of account on registration.

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Orange - Able to open an account and deposit funds but later excluded after 72 hours Red - Able to open account(s) and deposit well after 72 hours so can only assume that auto verified or not verified at all. Purple - Able to open account but asked for docs, docs sent and still verified account with wrong date of birth despite ID clearly showing this. Special mentions to Kindred Group and William Hill. Some on the list may also surprise some and others not so much. Key Points - This highlights that a majority of operators were doing the right things in terms of having appropriate exclusion systems and verification systems in place. Method 1 - Correct Name, Correct Address, Correct Phone Number(match to Gamstop details), different date of birth and email address.

How to Cancel Gamstop

We agreed that Gamstop wasn't a saviour for excluded players and was actually incredibly easy to get round. I then contacted a media outlet who had also been covering Gambling quite heavily in recent years and they had asked myself and a couple of other individuals if we would be willing to investigate from a players perspective some of the issues discussed. The UKGC had advised as well that they would be willing to look at anything that was provided as part of this.So, this was a 3 fold investigation.1. Gamstop - To check the cas best slots apps uk effectiveness of Gamstop and to see how easy it would be to get past this2. Exclusions - To check the effectiveness of exclusion systems in place with the operators to see who could detect duplicate accounts and who couldnt3.

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Verification - Not initially an area of concern, but as this investigation highlights, it was a massive part of things and would like to think some of the work provided to the UKGC helped make the recent changes possible.Please note, all opinions stated in this are my own, the recorded evidence against each operator is factual and can be backed up if required to any operator, body or third party.Method 1 - Correct Name, Correct Address, Correct Phone Number(match to Gamstop details), different date of birth and email address. Used in all cases attached.Method 2 - Incorrect Name - Correct Address, Correct Phone Number, different date of birth and same email address. Used on top of method 1 cases where bypassed at first stage.See the attached PDF document.An explanation -Green - Means excluded from opening any kind of account on registration.Orange - Able to open an account and deposit funds but later excluded after 72 hoursRed - Able to open account(s) and deposit well after 72 hours so can only assume that auto verified or not verified at all. Docs never requested.Purple - Able to open account but asked for docs, docs sent and still verified account with wrong date of birth despite ID clearly showing this.Special mentions to Kindred Group and William Hill. Not only able to open 1 or 2 accounts but at least 4 within the groups using both methods.

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Some on the list may also surprise some and others not so much.Key Points - This highlights that a majority of operators were doing the right things in terms of having appropriate exclusion systems and verification systems in place. Some though....well...for companies of the size they are really should hang their heads in shame.A special mention to Betway who fully verified an account even though ID provided didnt match the account details and then had the audacity to send an email from Senior Management when questioned saying "Betway think first about customer experience, even though the DOB and ID did not match we believed we were acting in the customers interest by removing the restriction on the account".Anyway, any comments, actions, anything else then please feel free to comment. All information has been provided to the third party and UKGC regardless and we have been working on post 7th of May as well in the past 2 weeks. To think where to begin....perhaps a little bit of context and reasoning behind the investigatory work and subsequent actions. So, I had been gambling online for a considerable number of years. Method 2 - Incorrect Name - Correct Address, Correct Phone Number, different date of birth and same email address. Used on top of method 1 cases where bypassed at first stage. Green - Means excluded from opening any kind of account on registration. Orange - Able to open an account and deposit funds but later excluded after 72 hours Red - Able to open account(s) and deposit well after 72 hours so can only assume that auto verified or not verified at all. Purple - Able to open account but asked for docs, docs sent and still verified account with wrong date of birth despite ID clearly showing this. Special mentions to Kindred Group and William Hill. Some on the list may also surprise some and others not so much. Key Points - This highlights that a majority of operators were doing the right things in terms of having appropriate exclusion systems and verification systems in place. Some though....well...for companies of the size they are really should hang their cas best online casino uk fast withdrawal heads in shame. A special mention to Betway who fully verified an account even though ID provided didnt match the account details and then had the audacity to send an email from Senior Management when questioned saying "Betway think first about customer experience, even though the DOB and ID did not match we believed we were acting in the customers interest by removing the restriction on the account". Anyway, any comments, actions, anything else then please feel free to comment. Good afternoon,I have deposit like a fool at one of the online casinos which “apparently “ do not accept players from UK.I deposited via credit card.What are my chances if i want to chargeback under section 75. As in my opinion my bank is also at fault for allowing these transactions from a CC which is not allowed in the uk.The merchant on my cc name is not the same as the casino probably to hide their true identity.Anyone who has done this previously? I have deposit like a fool at one of the online casinos which “apparently “ do not accept players from UK. What are my chances if i want to chargeback under section 75. As in my opinion my bank is also at fault for allowing these transactions from a CC which is not allowed in the uk. The merchant on my cc name is not the same as the casino probably to hide their true identity. Unless you never want to play for the rest of your life, I would advise steering clear of GamStop.I signed up on a complete whim a year ago when I was saving hard for a trip to New Zealand (it seemed a good idea at the time.

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im going to complain to the GC as soon as possible. Posted : 28th November 2019 5:06 pm Please let us know how you get on. There is a big button at the top of the GC website for making a complaint so hopefully not too difficult to do. Posted : 29th November 2019 10:01 am Well they replied with email saying that is is only best practice to sing up and not a necessity, they also say that they are a new casino, but they have been established since early 2018. Posted : 3rd December 2019 12:29 pm We are available 24 hours a day, every day of the year.

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The I's dotted and the T's crossed. To think where to begin....perhaps a little bit of context and reasoning behind the investigatory work and subsequent actions.So, I had been gambling online for a considerable number of years. Lost a hell of a lot of money and really had a big problem with it. I was in a bit of a mess and had some battles with online gambling companies and did some really silly things, like use different details to sign up and play. I had excluded my original details from every single operator out there and obviously used Gamstop as well.This all changed in October last year when I had a chance meeting with someone from the UKGC and had a great conversation about some of the issues I, and other players, had faced with online Gambling. Anyway, I signed up for a year, set a reminder in my calendar, and forgot all about it.

What is Gamstop and Why Choose Non Gamstop Casinos?

My password didn't work so I clicked the link to reset it. When it still didn't work, I contacted Live Chat for assistance. I was treated like a criminal - "Why have you attempted to login to your account? What is the reason for self-excluding in the first place?..." and on and on and on...I had no idea I was supposed to contact GamStop but I did as I was advised only to find that the one year self-exclusion doesn't automatically end after one year (as one would assume). I stupidly assumed that one year after I started the self-exclusion, it would automatically finish and I'd be back where I started. Nothing could have been further from the truth.On 9 November this year, my calendar reminder popped up on my screen. I decided to login to my 32Red account to have a go on my favourite slots.

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That's when it all started to go wrong. My password didn't work so I clicked the link to reset it. When it still didn't work, I contacted Live Chat for assistance. I was treated like a criminal - "Why have you attempted to login to your account? What is the reason for self-excluding in the first place?..." and on and on and on...I had no idea I was supposed to contact GamStop but I did as I was advised only to find that the one year self-exclusion doesn't automatically end after one year (as one would assume).

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